All systems are operational

About This Site

This is the network monitoring centre for Optimus Systems services. Here you can find the current service status and any maintenance scheduled for our various services.

If you would like to receive automated email alerts of any incidents we report you can SUBSCRIBE HERE.

Past Incidents

Saturday 14th December 2019

No incidents reported

Friday 13th December 2019

No incidents reported

Thursday 12th December 2019

Hosted Cloud Backups - mybackups mybackups is Up

Updated Information: This issue has been identified and resolved. We will continue to monitor this closely.

HTTP 200 - OK

Reference 776440686

Hosted Cloud Backups - mybackups mybackups - Down

Our Network Operations Centre (NOC) have identified an issue detailed as follows.

Event Description: Connection Timeout

Additional Information: Further updates will be provided as the issue is investigated.

Reference 776440686

Wednesday 11th December 2019

Optimus Communications - SIP Trunks Update: Voice issue Connecting to Spark

Updated Information: Inbound calls are working and under observation. Engineers are keeping the issue under observation.

Reference:

Optimus Communications - SIP Trunks Update: Voice issue Connecting to Spark

Updated Information: Outbound calls have been re-routed via another carrier, inbound calls only from Spark 09 region now affected and upstream providers are working to resolve ASAP.

Reference:

Optimus Communications - SIP Trunks Voice issue Connecting to Spark

Our Network Operations Centre (NOC) have identified an issue detailed as follows.

Event Descriptions: Calls to and from the Spark network are failing over all voice platforms

Engineers are working with the vendor to get the issue resolved

Customer Impact: Inbound calls from the 09 region will have one way audio

Additional Information:

Reference:

Tuesday 10th December 2019

Corporate File Sharing - myfolders myfolders is Up

Updated Information: This issue has been identified and resolved. We will continue to monitor this closely.

HTTP 200 - OK

Reference 778643986

Corporate File Sharing - myfolders myfolders - Down

Our Network Operations Centre (NOC) have identified an issue detailed as follows.

Event Description: Connection Timeout

Additional Information: Further updates will be provided as the issue is investigated.

Reference 778643986

Monday 9th December 2019

Corporate File Sharing - myfolders myfolders is Up

Updated Information: This issue has been identified and resolved. We will continue to monitor this closely.

HTTP 200 - OK

Reference 778643986

Hosted Cloud Backups - mybackups mybackups is Up

Updated Information: This issue has been identified and resolved. We will continue to monitor this closely.

HTTP 200 - OK

Reference 776440686

Web Hosting Services - mywebhosting mywebhosting is Up

Updated Information: This issue has been identified and resolved. We will continue to monitor this closely.

HTTP 200 - OK

Reference 780123277

Hosted Cloud Backups - mybackups mybackups - Down

Our Network Operations Centre (NOC) have identified an issue detailed as follows.

Event Description: Connection Timeout

Additional Information: Further updates will be provided as the issue is investigated.

Reference 776440686

Web Hosting Services - mywebhosting mywebhosting - Down

Our Network Operations Centre (NOC) have identified an issue detailed as follows.

Event Description: Connection Timeout

Additional Information: Further updates will be provided as the issue is investigated.

Reference 780123277

Corporate File Sharing - myfolders myfolders - Down

Our Network Operations Centre (NOC) have identified an issue detailed as follows.

Event Description: Connection Timeout

Additional Information: Further updates will be provided as the issue is investigated.

Reference 778643986

Sunday 8th December 2019

No incidents reported