Notice from Microsoft:
User impact
Users may be unable to view email message content within Outlook.
Latest message, May 12, 2021 8:28 AM
Title: Issue affecting viewing email content in Outlook
User Impact: Users may be unable to view email message content within Outlook.
More info: Initial reports indicate that Outlook on the web is unaffected and users with access to Outlook on the web can view email messages there while we work on a solution.
Current status: We've finished the deployment of our fix and we've confirmed via monitoring and user reports that the issue has been mitigated. Users will be required to restart their applications for the changes to take effect. Please reference EX255650 for further details.
Previous status: We're gathering and analyzing data in an effort to isolate the cause of impact. Initial reports indicate that impact is specific to the Outlook client and users with access to other protocols, such as Outlook on the web or the Outlook mobile app, can view message content in those platforms as a potential workaround.
Scope of impact: This issue could affect any user attempting to view an email message in the Outlook client.
Next update by: Wednesday, May 12, 2021, 9:30 AM (5/11/2021, 9:30 PM UTC)
