All systems are operational

About This Site

This is the network monitoring centre for Optimus Systems services. Here you can find the current service status and any maintenance scheduled for our various services.

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Past Incidents

Friday 31st January 2020

No incidents reported

Thursday 30th January 2020

Hosted Mail Filtering - mymailsecurity UPDATE: Issue with the DNS record to release quarantined emails

Updated Information: Engineering have implemented a fix which should resolve the URL issue with any new notification and digest sent from the system. Please let our support team know know if you continue to experience problems. We will continue to monitor this issue.

Reference: T20200129.0053

Hosted Mail Filtering - mymailsecurity Issue with the DNS record to release quarantined emails

Our Network Operations Centre (NOC) have identified an issue detailed as follows.

Event Description: Engineering have been made aware of the issue within the URL's of the notifications being incorrect and are treating it with top priority. This means clicking release in your quarantine emails my not work until the DNS issue is resolved. You can still log in directly to the portal using https://mymailsecurity.cloud-protect.net and release your messages in there.

Customer Impact: Unable to release quarantined messages in the mymailsecurity spam digest.

Additional Information: We will continue to remain in contact with engineering and will provide you with updates in regards to the issue with the notifications throughout the day.

Reference: T20200129.0053

Wednesday 29th January 2020

No incidents reported

Tuesday 28th January 2020

No incidents reported

Monday 27th January 2020

No incidents reported

Sunday 26th January 2020

No incidents reported

Saturday 25th January 2020

No incidents reported