Tuesday 29th September 2020

Microsoft 365 Services Microsoft 365 - Can't access Microsoft 365 services

MO222965, Microsoft 365 suite,

Last updated: September 29, 2020 1:53 PM

Status: Investigating

User Impact: Users may be unable to access multiple Microsoft 365 services.

More info: Users would be unable to access Outlook.com, Microsoft Teams including Teams Live Events, and Office.com. Additionally, Power Platform and PowerApps properties are affected by this incident.

Existing customer sessions are not impacted and any user who is logged in to an existing session would be able to continue their sessions.

Final status: After extended monitoring of our service, we have confirmed that the issue has been fully mitigated and is running within optimal service levels. If you remain impacted please engage with your support representatives to further assist with any additional issues.

Scope of impact: Any user may experience access problems for Microsoft 365 services.

Start time: Tuesday, September 29, 2020, 10:25 AM (9/28/2020, 9:25 PM UTC)

Next update by: Tuesday, September 29, 2020, 2:00 PM (1:00 AM UTC)