Our Network Operations Centre (NOC) have identified an issue detailed as follows.
Event Description:
Unplanned - Currently having issues with Time based call flows (Time of the Day) Callflows in some mycloudpbx instances.
Customer Impact:
Some calls may not route correctly based on the Time of Day settings.
Additional Information:
Further updates will be provided as the issue is investigated.
Reference OPT081801
Update: 10:15AM
A workaround has been implemented and call flows are now performing normally. Investigation is still on-going.
Update: 5:40PM
The issue has been identified and is currently being worked on for resolution.
Update: 8:45AM 9/01/2018
This issue is still being investigated - the workaround is still in place, no issues should currently be experienced.
Update: 9:00AM 9/01/2018
The issue is now resolved, all time of day call flows will now perform normally, the workaround has been removed.
