Friday 1st September 2017

Corporate File Sharing - myfolders System unavailable

Our Network Operations Centre (NOC) have identified an issue detailed as follows.

Event Description: The services are not responding meaning web services aren't accessible.

Customer Impact: Web services and file synchronisation aren't functional.

Additional Information: Engineers are working on finding the root cause and resolving it.

Reference: OPT1034

Update: 17:15hrs Our engineers discovered the faulty module and have resolved the issue. We will continue to monitor this issue.