Some customers will be experiencing inbound calling issues on their SIP Trunks for calling due to an outage with the upstream carrier.
Engineers are currently investigating the issue and working on getting this resolved ASAP.
29/03/2017 16:40 - Update: While engineers are continuing to investigate the issue, we have seen some of the calls getting through. Further updates will be sent out once we have confirmation from the Upstream carrier on the progress.
29/03/2017 17:55 - Resolved: Our upstream carrier confirms the issue has now been resolved. Our engineers are continuing to monitor the situation closely. An incident report with further details to follow within 48hrs